Good day and welcome to the Upstart 4th quarter 2022 earnings call. Today's conference is being recorded. At this time, I would like to turn the conference over to Jason Schmidt, Head of Success to Relations. Please go ahead.
Good afternoon and thank you for joining us on today's conference call to discuss Upstart's 4th quarter and full year 2022 financial results. What's best on today's call are Dave Gerard, Upstart's Chief Executive Officer, and Sanjay Dota, our Chief Financial Officer.
Before we begin, I want to remind you that shortly after the market closed today, Upstart issued a press release announcing its 4th quarter and full year 2022 financial results and published an Investor Relations presentation. Both are available on our Investor Relations website, ir.upstart.com.
In the call, we will make four looking statements, such as guidance for the first quarter of 2023 related to our business and our plans to expand our platform in the future. These statements are based on our current expectations and information available as of today and are subjected to a variety of risks, uncertainties, and assumptions. Actual results may vary materially as a result of various risk factors that have been described in our violence with the SEC.
As a result, we caution you against placing undue reliance on these four looking statements. We assume no obligation to update any four looking statements as the results of new information or future events except as required by law. In addition, during today's call, unless otherwise stated, references to our results are provided as non-GAAP financial measures and are reconciled to our GAAP results, which can be found in the earnings release and supplemental tables.
To ensure that we can address as many analyst questions as possible during the call, we request that you please let me yourself to one initial question and one follow up. Later this quarter, Upstart will be participating in the JMP Security Technology Conference on March 6th and the Loop Capital Markets Investor Conference on March 13th.
为了确保在电话会议中能够回答尽可能多的分析师问题,我们请求您仅提出一个初始问题和一个后续问题。本季度晚些时候,Upstart将参加3月6日举行的JMP安全技术会议和3月13日举行的Loop Capital Markets投资者会议。
Now we'd like to turn it over to Dave Gerard, CEO of Upstart. Good afternoon, everyone. Thank you for joining us on our earnings call covering our fourth quarter and full year 2022 results. I'm Dave Gerard, co-founder and CEO of Upstart.
Obviously, 2022 was a challenging year for Upstart and we're not happy with the results we're sharing today. In many ways, last year was the perfect storm for our business model. The withdrawal of federal stimulus disproportionately harmed our borrowers akin to a simulated recession where millions of mainstream Americans suddenly lost what had become their primary source of income. The Fed's interest rate hikes the fastest in several decades left both lenders in capital markets cautious and concerned about what might come next in our economy.
Out of an abundance of caution with respect to the economy, many lenders cut back or paused their originations. Despite the fact that their Upstart powered loan portfolios have met or exceeded expectations since the program began in 2018. Having said that, we're not into excuses. The best companies take advantage of the opportunities presented in the most difficult times.
2022 wasn't some ways a gift because it laid bare some parts of our business that we needed to improve. We've made great progress in many of these areas and I'll share a few of them with you shortly. But first, I want to make it clear that we're committed to running an operationally and fiscally tight ship and always have been. We've been profitable for most of the time that we've been public and it's our intention to return to profitability as soon as possible.
Given the reduction in lending volume two weeks ago, we took the unfortunate but necessary step of reducing the size of our workforce by 365 team members, representing about 20% of our staff. I'm deeply grateful for the immeasurable contributions these Upstarters made to our mission over the years and I'm profoundly sorry that their time at Upstart came to such an abrupt end.
With this reduction staffing, we also decided to pause development of our small business lending product. This was a necessary step to ensure we can adequately resource the rest of the roadmap. We look forward to the day when we can resume our pursuit of the world's best AI-powered business loan.
Yet, we haven't just focused on reducing expenses. We grabbed the opportunity that 2022 presented to make important improvements across Upstart in ways that have made us a stronger company for the future. Let me share a few examples.
First, we've traditionally viewed our business model in the simplest terms as a marketplace for loans based on price discovery and at-will participation for consumers and lenders. And while this is true, it's also useful to think of the funding on our platform as a strategic supply chain that needs to be scaled and strengthened continually. In our earnings call in August, I told you that we would begin to investigate partnerships that could provide more reliable and persistent funding to the Upstart platform. I'm happy to report that we're in late-page discussions with multiple potential partners in support of this goal.
Second, we also took advantage of the volatile economy to significantly upgrade our model's ability to understand and react to macroeconomic conditions. Last quarter, I announced our plan to productize the Upstart macro index or UMI. This new metric measures how changing economic conditions like inflation and unemployment are impacting credit performance. We continue to make breakthroughs in our methodology for calculating UMI and we expect to launch this monthly metric to the public later this quarter. This is an exciting development from our machine learning team. In an industry first, Upstart will provide lenders with the real-time insight into the financial health of the American consumer, allowing them to adjust their lending programs accordingly. This is a big step toward providing banks and credit unions with lending infrastructure that autonomously, continuously, and rapidly adapt to changes in the economy. You'll be hearing more about this soon.
Third, 2022 confirmed that we have both strong unit economics and considerable pricing power, even in the most challenging environment. Despite the fact that our lending volume in 2022 was down 14% versus the prior year, our contribution profit was actually up 13% year-on-year. Optimizing our pricing represents a large surface area of opportunity which we've only just begun to explore.
In addition to these major improvements, we've also continued to innovate across our platform in support of future growth. In fact, I believe we made more progress with our technology in 2022 than in any year in our history. In its capital markets and the overall economy normalizes, I expect this will become obvious to all of you. The important areas of progress from last year include model accuracy. Our AI models continue to separate risk significantly better than a traditional, micro-based model, and we continue to increase our pace of model development. The increase in our model accuracy in the last seven months is more than what we delivered in the prior two and a half years.
Automation. In the fourth quarter, we saw a record 82% of personal loans fully automated. By automated, I mean there was no human intervention anywhere in the process of originating the loan. This boost came primarily from eliminating or automating processes that our loan operations team has traditionally done manually.
Auto retail. We finished the year with 778 total dealerships under contract, a 90% increase from a year ago. As automobile inventories are replenished and prices normalize, our abilities of modernize the carbying experience for our dealer partners will only become more important. With piloting our AI powered auto loan in 27 of our dealerships, helping them approve more applicants with less friction. As of now, when borrowers are presented with an upstart powered loan in these dealerships, they choose us 42% of the time. Also in Q4, about one in every three upstart powered auto retail loan were fully automated, an increase of 25% from the prior quarter.
Small dollar loans. We launched this innovative product in June of 2022. Today our small dollar product includes loans from $200 to $2500 with tenors from three months to 18 months. The date with originated more than $24,000 small dollar loans. The individuals who otherwise would not have been approved for our personal loans. More than 12,000 of these loans were originated in Q4 alone. This expansion of borrower coverage means we are dramatically increasing the pace at which our machine learning models are improving. And just as importantly, in Q4, 88% of small dollar loans were fully automated.
We have a lot of funding partners. In our earnings call a year ago, I told you we had 42 lenders on the upstart platform. Today that number is 92, representing growth of 130%. Despite the hostile 2022 environment, banks and credit unions recognize and appreciate a fundamental secular change in technology when they see it. These partners are starting cautiously with us, but they represent a significant expansion of potential lending capacity on the upstart platform, once there is a bit more clarity on the direction of the economy.
Now I would like to turn your attention to 2023 in our priorities for this year. Our first priority is to continue to assure proper model calibration and model accuracy for all our products, regardless of which way the economy turns. This is the foundation on which all other success is based. This implies, as much as anything, taking a conservative position relative to the UMI trends we observed today.
From there, our next stop is to return to profitability as soon as possible. While we can't make promises given the unknowns in the economy, we are intensely focused on generating operating cash in positive gap net income once again. And with some modest cooperation from the economy, we expect to return to our pattern of quarter on quarter growth this year.
While the expansion of both banks and capital market funding are foundational to this effort, growth is also gated by the approval rates and interest rates that the prevailing risk in the world dictates. This risk is conveniently captured on a monthly basis by UMI.
This year, it's also a priority of ours to reduce the volatility and transaction volume on our platform in the future. This is the primary motive of the committed capital initiative I mentioned earlier. It also means improving our ability to serve primary borrowers more competitively, which is the interest of upstart as well as our bank and credit union partners. And lastly, we can reduce future volatility by continuing our expansion into secured products, such as auto loans and home loans, which are generally preferred by lenders in times of uncertainty.
Through all of this, we're focused on using our balance sheet efficiently and wisely. We've been a model of capital efficiency since our earliest days, and I expect to continue on this path in 2023 and beyond.
Before I turn it over to Sanjay, I want to share why I'm as optimistic as ever about Upstart's future. The core thesis of our business, that AI can unlock smarter credit decisions than a 30-year old credit score can, is now obvious. The recent launches of products powered by generative AI has opened our eyes to the unlimited potential of artificial intelligence and machine learning. A couple of weeks ago, a Wharton School MBA professor admitted that chat GPT had successfully passed his final exam. So it's no giant lead to believe that AI can lead to more accurate credit decisions. Indeed, we are proving this every day. It's clear that Upstart is an established market leader in the application of AI to lending. Despite the economic challenges of 2022, we are a much better company than we were a year ago, with more advanced technology, accelerated model development, and dramatically more training data. And our founder-led leadership team is stronger than ever.
As I've said before, the price of credit is the price of the American Dream. We chose this path of reinventing credit so that it works for everyone, not because it's easy, but because it's important. We chose it because no one else was doing it, and it needed to be done. I can think of no better journey to improve the financial health of mainstream Americans than the one we're on. We most certainly won't let a little economic turbulence get in our way. Thank you.
Thanks, Dave. And thanks to all for taking the break from your Valentine's Day to listen in. We're fukking back over the past year and on our outlook of a year ago, it's safe to say that the macro has exceeded our most wildly bearish expectations. One year ago, on our earnings call, we've begun to sound the alarm on encroaching consumer delinquencies. Now, the potentially adverse impact of the disappearing government stimulus. At a time when the broader markets were still quite sanguine about the economy. For the course of the ensuing year, the impact of changing income and consumption patterns on consumer delinquency proves greater than we could have predicted. And the resulting contraction in the funding markets was sharp.
Indeed, as we exit 2022 and enter a new year, consumer delinquencies remain elevated and the funding markets remain limited in their appetite for risk. Despite this, we are starting to see some encouraging signs that the worst of the macro may be behind us.
The personal savings rate, which we watched closely as an aggregate. barometer of consumer fiscal health, has now nudged upwards for three consecutive months, reaching in December its highest level since the prior spring. Underpinning this trend is a relatively recent reversal in the growth of real personal consumption coupled with the nascent recovery in workforce participation rates over the same period, prompting income and consumption to begin drifting back towards their historically closer alignment.
The ongoing recovery of workforce participation rates and real hourly wages, both of which still language below pre-pandemic levels, suggests to us ample runway for continued improvement to personal savings rates over the coming quarters. Reflecting this improving consumer fiscal health, UMI, our internal measure of the macro impact on consumer defaults that upstart powered loans, nudged upwards from Q3 to Q4, but at a much slower rate than in prior quarters, and has shown encouraging signs of stabilization in the early weeks of 2023.
As UMI stabilizes, we are seeing a corresponding reconvergence of long-return performance to target for our more recent ventages as they continue to season. On the funding side, spreads for senior securities in the securities markets have also shown some initial signs of tightening in 2023 after a very challenging Q4. Concurrent with, and perhaps related to these encouraging trends, as David alluded to, we are engaged with multiple prospective partners who are actively exploring long-term capital relationships with us, some of which we qualify as being at an advanced stage, including formal expressions of interest. While we do not yet have anything definitive to report, we hope to have more concrete news on this front soon.
With these data points as backdrop, here are some financial highlights from the fourth quarter. On the top line, revenue from fees of $156 million was largely in line with our expectations. Net interest income came in above forecast. Largely a result of choosing to retain more loans on our balance sheet than anticipated given the market conditions in Q4.
Taken together, net revenue in Q4 was $147 million ahead of our guidance by representing a 7% contraction sequentially and a 52% contraction year over year. The volume of loan transactions across our platform in Q4 was approximately 154,000 loans, down 69% year over year, and representing over 106,000 new borrowers. Average loan size was up 22% versus last year.
Our contribution margin and a non-get metric which we define as revenue from fees minus variable costs for borrowers acquisition, verification, and servicing as a percentage of revenue from fees came in at 53% in Q4, up from 52% last year. We continue to expand our margins in Q4 through higher take rates and more efficient marketing spend.
Operating expenses were $205 million in Q4, down 16% year over year, and 5% sequentially. The majority of the reduction was achieved through reduced sales and marketing, which was down by 56% year over year following the trends in volume. For the last quarter, we have largely limited hiring to only a few key strategic positions in operations, engineering, and GNA, all of which were not only down sequentially in overall spend.
Taken together, these components resulted in a Q4 gap net loss of $55.3 million. Adjusted EBITDA was negative $16.6 million, well ahead of our guided number of negative $8.5 million, and adjusted earnings per share was negative $0.25 based on the diluted weighted average share count of $82.2 million. We ended the full year with net revenue of $842 million, down 1% from 2021, a contribution margin of 49%, roughly flat from the prior year, and adjusted EBITDA of $37 million, representing a 4% adjusted EBITDA margin, versus 27% a year earlier.
During Q4, we made the decision to sell fewer loans from our balance sheet than were originally contemplated in our guidance. Liquidity in the secondary markets remained thin during the quarter. In our view, the market prices for personal credit did not ultimately reflect the extent to which our models have recalibrated to the new trends of consumer default, so we chose to retain loans on our balance sheet and harvest the interesting income. We plan to continue testing the market as pricing normalizes and selling becomes a more attractive strategic option.
In the meantime, the balance of loans on our balance sheet rose in Q4 to $1.01 billion, up 310 million from last quarter. Of that total loans made for the purposes of R&D, principally within the auto segment, represented $492 million of that total. We are now roughly at the maximum size of balance sheet that we are planning to maintain, and we will therefore largely limit new additions to the balance sheet until we can find suitable sources of liquidity for existing loans. Despite this, we remain in a comfortable position of corporate liquidity, with $532 million of total cash on the balance sheet, and approximately $674 million in net loan equity at fair value.
Looking to Q1, the near-term outlook continues to be tied to the macro economy, and despite some of the encouraging trends previously mentioned, we continue to price loans with a conservative assumption of further degradation in the macro environment, and consequently in our upstart macro index. More specifically, our top-line guidance for Q1 reflects a higher forward assumption for UMI in our loan pricing, traditional Q1 seasonal headwinds, some further tightening from our funding partners that we have experienced coming into the year, and the withdrawal of our own balance sheet as a funding source for new loans.
On the expense side of the leisure, they have referred to the workforce reduction, which we announced two weeks ago. As a result of this reduction, we expect to realize cash shavings of approximately $57 million in operating expenses over the next 12 months, primarily related to employee cash compensation and benefits. In addition to $42 million of savings from reduced stock-based compensation expense over the next three years. Also related to this event, we anticipate incurring $15 million in restructuring charges in the first quarter, which we have excluded from our non-gap guidance.
With these specifics in mind, for Q1 of 2023, we expect total revenues of approximately $100 million, consisting of revenue from fees of $110 million, and net interest income of approximately negative $10 million. A contribution margin of approximately 55%, net income of approximately negative $145 million, adjusted net income of approximately negative $70 million, adjusted EBITDA of approximately negative $45 million, and a deluded weighted average share count of approximately $81.9 million shares.
Before wrapping up, we would just like to take a moment to acknowledge the group of upstarters that were affected by the reduction in force that we recently went through. The time you spent with us in the contributions you made will always be a part of the upstart journey, and we will do our best to honor them and to take your work forward in a way that would make you proud. We look forward to seeing what amazing things you will do in the next chapter.
Thank you, and with that, Dave and I are now happy to open the call to any questions.
谢谢大家!于此,Dave和我现在很高兴地向大家开放提问环节。欢迎大家提出问题。
Operator, back to you. Thank you. If you would like to ask a question, please signle by pressing star 1 on your telephone keypad. If you are using a speaker phone, please make sure your mute function is turned off to allow your signal to reach our equipment. Again, please press star 1 to ask for a question, and we'll pause for just a moment to allow everyone an opportunity to signal for questions.
Our first question comes from Ramsey, I will solve it with back leaves. Hi, this is John. I have a question for you on pricing power. I believe a couple of quarters ago you commented that on the, given the tighter environment, you had a little bit more pricing power. I think you also mentioned something like this in your prepared comments. So, can you say whether or not the revenue declines you saw this quarter were partially offset by higher pricing?
Hey, John, this is Sanjay. I would say that our take rates were very similar to the prior quarter, maybe up a little bit. So, we were able to offset them marginally, but I don't think the impact was significant enough, obviously, to change the trajectory.
Thank you, good afternoon. Dave, I was wondering if you could talk, you talked to Redx, then, about on the supply side. I just wonder if we can dive a little bit into the demand side. I recognize that you pulled back the marketing quite a bit. Put your sense for overall loan demand for the category of borrower that you serve, that would be helpful. And then as a follow-up, just wondering if you can give us a sense of the allocation levels that you have with your existing bank partners, have you seen any changes in that dynamic? Thank you.
Sure. Thanks, Pete. This is Dave. I would say, I don't know if there's an absolute measure of demand for loans in the environment, but I would, I think we can safely say demand is very strong. Consumer demand for credit in a time when people are, you know, the personal savings rates have been down. It's up recently, but, you know, just given where the American consumer has been, I think it's normally expected, demand for credit is quite strong. We're headed into a seasonal time when it usually actually weakens due to tax returns and that kind of thing. So we'll see, you know, sometimes that's overwhelmed by something else. But for now, I think we can safely say that consumer demand for credit continues to be very strong.
Great. And then, sorry, the other part of the question, Pete. Yeah. No worries. Yeah. Just wondering, I know like some banks, for instance, have like a 10% check of upstart loans or something like that. Have you seen like those allocation levels that some of your bank partners typically take? Have you seen them, Sim, Alter, at all in the last, I don't know, a few months?
Well, for sure, you know, every bank partner has kind of a capacity for each month and they can change it at will as they go. And that a lot depends on whatever else is going on in their business, the state of their balance sheet, et cetera. So it's very common that banks would increase or decrease. Generally speaking, without question over the last year, banks have been tightening and reducing, you know, lending as they've just had concern about the economy. They're watching the same CGM, CNBC, everyone else has had concerns and that's probably been one of the most, you know, impactful in challenging parts to our business. And the last year is really just banks get very conservative, naturally, and cautious when they're unsure about what's next in the economy.
Good afternoon, thanks for taking my questions. First one, maybe just following up on kind of loan demand and specifically the kind of the Q1, total look. You know, your commentary on both kind of credit trends and consumer demand seemed very consistent with the other kind of non-prime, you know, personal lenders we've heard from this quarter. As we think about kind of the step down in revenue, is that primarily setting aside tax refund seasonality? David, is that more a function of tightening the credit box further or is it just kind of the limitations imposed by your balance sheet at this point?
Thanks, David, for the question. Generally speaking, we are kind of a supply and demand balanced or business model. So sometimes we have excess borrowers and not enough funding out of the times it can be the opposite. Today, actually, most of the decline in our business is because rates approval approvals are way down and rates are way up. And that's largely due to higher levels of risk in the environment. Now, at the same time, actually, as I said earlier, in question from Pete, lenders have pulled back as well. So in a strange way, we're relatively balanced, but at a much, much higher, much lower approvability, much higher interest rate. And that's what's driving lower volumes. And over, you know, over the years, we look into 2020, 2023, of course, it's hard to say which way it will go, but we're always, essentially, trying to maintain balance between supply and demand. But right now, most of the decline in volume in our platform, the most fundamental reason really is because the rates are much, much higher, the approval rates are much lower. And that's the thing we call UMI. It's just a function of the risk that's out there in the environment.
Got it, got it. No, helpful. And maybe as a follow-up, just turning to the expense side. You know, I realize, it's always dangerous doing just simple math, but if I just kind of divide the annualized cost savings in one third of the stock, into the number of employees downsized, you know, it averages about 200,000 per employee, which is not insignificant. Now, I'm just wondering, is there any color you can provide on, you know, perhaps the type of disciplines that were rationalized? I don't know if this was primarily, you know, engineering, product development or in other areas, but, you know, is there anything in kind of the downsizing that kind of alter is a longer term, sort of new product and technology initiative outlook?
Hey David, this is Sanjay. But the, in terms of the sort of the, it's called the allocation of the reduction in force, it was pretty evenly spread across the company. So functions took a bit of a different absorption than others, but overall, you know, almost all teams were affected as you'd expect when, you know, you have a workforce reduction on the order of 20%, which is what I was, was.
With respect to the product roadmap, you know, I think the main thing that we communicate to the market is that this will, at least for the time being, put our efforts in small business lending on pause. We do have a re-intention of getting back to them when the time is right, but I think that's the, that's the, sort of the main call out. There's a couple of other things, you know, on the margins that maybe weren't quite, quite as an understood of public, but I think that's maybe the sort of the big impact to the, call it the near and medium term roadmap.
Hi guys, thanks for taking my questions. Lots of really useful information today's report. Thank you very much. I guess I just wanted to get a sort of a bigger picture, perspective on the business model here, because when I think back to the performance and the market share gains you had coming out of the pandemic, I was wondering what, I guess, what are the differences in the market structure today in the business model and the institutional funding channels that might mean the share gains that your, the advancements you've made with your AI models might perhaps not live up to the standards that we're still coming out of that very unusual period of the pandemic. I just wanted to sort of have a think about the pace of those share gains and what might be working or what might work against it and coming out of this particular environment.
Sure, so I think, you know, our technology has only gotten better and the environment of course changed pretty dramatically. And as I kind of acknowledged in my remarks beginning, it definitely, I think, I think definitely showed us some things we needed to know kind of that an at will model where funding can come and go or lending and or investing in those can come and go, you know, month to month is, well, it might be sort of beautiful on a whiteboard and from a pure economist point of view makes a lot of sense. But in reality, we need to have volume more locked in and secured, which is, you know, an important initiative for us.
So the issues we've had really to date are almost entirely related to the funding side. Some of it is macroeconomic and some of it frankly is on us and things we need to fix. None of it in my view is on our technology. I think it continues to be extraordinary and differentiated if not more so today than it has been. All the improvements I kind of talked about in my remarks earlier are in some sense masked because if the funding markets aren't operating properly and if lenders aren't deciding it makes sense to lend, there's only so much we can do.
So we are, you know, pursuing some initiatives as we've said to sort of make sure we don't go make the same mistake twice. And so having secured funding, committed funding over longer period of time to us is very fundamental. Also this effort we're doing with what we call UMI is really to be really transparent with lenders and particularly with banks and credit unions of what's going on in the economy. So they can make very informed decisions which might be to tighten standards and slow down volumes at times but it hopefully won't be as dramatic as it has been in the past where maybe they didn't have as much insight as they needed to what's going on out there. So these are all efforts on our side to fix what we think needed to be fixed in our business. But none of them in at least in my view are really related to the core AI and its predictiveness etc which we feel very confident in.
Okay. So maybe just touching them as follow up on the UMI index. Is this something that will potentially prove a really useful tool at accelerating the pace of bank partners coming onto the platform and also keeping it a relationship even stickier than they have in the past?
Well we certainly hope so. I mean I think the idea of having a very quantified in near real time meaning just you're getting information about the month that just that's just finished indication of the health of the consumer that you lend to and with different sort of slices and dice is available for a lender is really powerful because it's not it's not something a lenders done in the past. They have either overperformance or underperformance in their credit programs.
It's really hard to attribute that either to something about how you set your system up in the rules you have in your system or maybe the economy is deteriorating in some way you don't have the ability. This is really powerful way to say no we can actually isolate the performance of credit model from the impact of the macro economy and that itself I think is going to be a very powerful new tool and one we think that lenders evolve flavors will get excited about.
Hi guys I wanted to ask about your more committed funding sources wondering if you could give them some more detail there. What type of partners you might be in discussions with what kind of arrangements you're working out with them any additional caller in the timeline too would be really helpful. Thanks.
Hey Rob this is Sanjay. Let's see on the more committed capital style relationships. I guess I would say first of all I think we've always been pretty cautious in saying that this is sort of a transitional or time for us. It's not something that would necessarily happen. In the near term I think these are large very strategic relationships. That's that I think we sounded a note of optimism in our pair of remarks and just to sort of reiterate the points there.
I don't think we have anything definitive to call out right now but we are in a number of conversations with multiple partners that I guess I would call us by as sort of advanced stage. We sort of mentioned that we had some indications of interest. So again hopefully we'll have something more definitive to announce soon but I think in the meantime we're sounding some sort of notes of optimism if you will and I think they're related to some of the optimistic trends we're seeing in the broader environment some of the things that we took through.
Then your question really is like what are the sort of the nature of these arrangements. At the simplest form on the one hand they would sort of on the partner side be more committed for the commitments at scale of capital and then in exchange you would imagine some kind of sort of premium in the economics and I could take a couple of different forms and I think we're discussing different structures with different partners as we speak so it's a bit hard to sort of be too precise but that sort of the most general sort of description of how these partnerships will work.
Guys that's very helpful and then on your current funding partners how do your conversations with them vary by type. I'm wondering if the conversations would say a larger bank might be different than that with a credit union or with a credit phone or your ABS partners any additional color you could add there would be really helpful.
Sure. Well this is Dave well I would just say maybe on the bank and credit union side I mean it may do very a bit credit unions were really flush with deposits a year ago that is much less the case today so we're credit unions are really stard for loans because they were again very flush with deposits.
I think that's a little reverted to normal and so you know that just changes their appetite and banks not much so I mean I think banks there's a lot of interesting competition for borrowers going on up there with regard to deposits so I think it's one of the more interesting dynamics is really saying some of the new guys in the market really pushing the APY's paid for deposits up so there's just a lot going on out there that I think is changing pretty quickly but we don't fundamentally see any overwhelming change in dynamic other than as usual you can hear it from the CEOs of the largest banks I mean this caution about the economy they're all kind of caging you know this be a in and out a small recession will not be a recession hard landing soft landing so I think that's just sort of the cautiousness that's out there but a year ago I would say generally there was you know on all sides there's definitely swimming in deposits in the need of credit as a result and that's definitely much less so today.
Next question comes from Mike Ingalls Golden Sachs please go ahead.
下一个问题来自高盛的迈克·英格尔斯,请提问。
Hey good afternoon thanks for the question. I just have to they're both on the on the 1K23 guidance and it was helpful to get a lot of color around what was driving some of the sequential decline in revenue which sounds like it was mostly a funding constraint.
So first I was just wondering if you could talk about whether that sequential decline in revenue was solely due to a tougher funding environment or are you actually expecting lower levels of rate requests and conversion thank you.
Hey Mike this is Sanjay. I would say I think that the sort of the constraints that are conditioning our guidance for Q1 are happening on both sides of the ecosystem. On the what's called the borrower side a probability is constricted on a couple of friends one we did sort of mention that the assumptions around sort of macro forecast and their impact on on on loan performance are becoming more conservative as we go from Q4 to Q1. Some of that is not necessarily a reflection of what we're actually seeing it's a reflection of conservatism because the most important thing we need to do in our businesses to get the loan performance right and so you know we sort of double down on that as we exit it Q4 and that will fill into Q1 and then of course there's the seasonality impact that Dave referred to which is the fact that traditionally in Q1 as you get sort of closer to tax season you do see a 10 to 15% trough depending on the year.
And then the funding side as we said yeah there's some continuing pullback on funding sources particularly those who are more reliant on leverage and liquidity those who rely on the ABS markets. You know Q4 was turned it to be a tough quarter for for ABS issuance and so I think that sort of affected some of what we had coming into Q1 and then of course we mentioned sort of the loss of our own dollar sheet as a funding source which was you know not not the majority of our funding source but it plays a factor as well.
So I think when you add all of those things together you sort of some things on the borrower you approve ability side for some things with funding side and they sort of add up to where we tied it. Great. Thank you for all that color Sanjay and then just the last question the second question.
What's a good way to think about the rest of the year you know appreciating your comments about you know one Q likely being you know the trough should we you know expect to grow off of that you know $110 million a fee revenue throughout the year you know assuming that the funding environment and the UMI environment doesn't necessarily change or you know can it be significantly better than that. Thanks.
Sure yeah I mean I guess at the highest level I think the mechanics that we most focus on and the way I think this will play out so two things that are very closely related the first one and the most important one really is expressed by that metric I call UMI to essentially you know as that stabilizes and starts to come back down it means that risk in so far as the macro is sort of contributing to borrow risk and borrow or doing glintz that it's subsiding and as that happens we believe what you will see is a reconvergence to target for loan performance which you know some of those material that are investor slides and that that's the performance will go back to target and in fact back to exceeding target as it has historically and as those two things happen the approvability side on the borrower side of the ecosystem becomes a creative to the business so that approvals go up with goes down and typically the funding markets will follow that when they start to see signals of subsiding risk and signals of sort of loan target performance and over performance you know typically that's that's accompanied by easier ABS markets and certainly if we get a couple of deals in place along with in the style of a committed capital you know that will provide you know the fuel on the on the funding side to sort of go back to our prior levels.
Thank you this is Sandy Bedeon for James. I have a question on the loan performance trends so the ABS data that we track has shown a pretty meaningful deterioration just looking at annualized losses the linkancies of the majority of the public deals over the last call it three or five months or so and so I just wanted to make sure are we interpreting that correctly how how is your team thinking about that and then just contextualizing with with the UMI and then the general comments on the consumer.
Yeah sure hey Sandy this is Sanjay. So I guess there's a couple of if you're looking at sort of broader ABS issues right now I thought there's a couple of phase delays I would I would call out.
The first one is just the time it takes from the issuance or the origination of a loan for it to get sort of issued into season in an ABS deal and sort of that sort of you know I think a bit of a lagging indicator in that sense and so to sort of speak in the language of vintage and this is you know I think reflected in what you see us sort of produce with respect to the loan performance to target chart that we have in our investor materials I think that the the trough or the low point of loan performance or maybe the high point of excess the link when CFU will happened in our view in sort of late 2021 maybe towards the end of 2021 if you will.
And then there's a second phase delay which I think is probably relevant to what you're looking at if you're looking at broader issuance which is in our view it's pretty clear that from a phasing perspective it's the lower income borrowers that became impaired first and then now it's the sort of the primary borrowers that are coming under stress and of course you know I think in our sort of issuance in our collateral you'll typically see the former more reflected because we tend to work with lower income borrowers. If you're looking at broader issuance it does probably air towards the side of higher prime borrowers certainly if you're looking at other digital players. And so I guess in my view the way I describe it is I think the lower income borrowers probably hit their trough at the end of 2021 the primary borrowers probably are sort of troughing somewhere mid 2022 and all of that you know takes a quarter or two to actually flush through the ABS sort of numbers and so that's how I would maybe describe the system from our perspective.
Got it that's very helpful. One that's more general in nature and really on the back of the January Restructuring Plan I know we've talked about one Q and the forecast in terms of cost cutting. I just wanted to ask generally how you're thinking about timing with respect to the path to profitability obviously a focus of the market this year given rates etc. but has that been a conversation is there a general target and what's the thought process at a high level.
Sure James this is Dave. I would say generally when we took the action we took you know a few weeks back we definitely thought we need to put ourselves in a position where fixed expenses make sense in the environment as it exists not in the environment as we wish it will be later this year. So we've largely set ourselves up to be you know fairly neutral or if you will on fixed expenses and then not making any you know large assumptions about the economy improving etc. And that's just how we think about it we're in a very stable position and you know in our view the business we the market we serve is not likely to deteriorate this year.
We could stay where it is for a while and that you know something we can live with but that was the nature of it is let's get ourselves you know forget about how many people we had last month or whatever let's get ourselves to a fixed expense position that we feel like makes sense in the environment we're dealing with right now and it will not only you know give us more confidence in our future from a financial perspective we'll in fact you know be able to emerge out of this at some point with a lot of leverage and a lot of sort of profit potential in our business because we have slimmed down fixed expenses and also gotten really good about you know marginal spending on marketing our contribution margins or way up our acquisition costs on a perlone basis are way down so we're just set up I think really well for the future but again we're not making any assumptions about a dramatic improvement in the macro.
Perfect thank you for taking my questions. Thanks James. Our next question comes from John Hecht with Jeffries please go ahead.
非常感谢你回答我的问题,谢谢詹姆斯。下一个问题来自杰弗里斯公司的约翰·赫赫特,请发言。
Hey guys thanks very much I guess you know thinking about you guys did about a billion and a half of volume this quarter or Q4 it looks like you do it somewhere between you know closer one and Q1 you're not balance sheeting it. I'm wondering kind of can you can you characterize you know over that six month period who are the buyers kind of a key cheat you know the main channels of buyers or investors and kind of what's the transfer pricing within each of those channels.
Hey John Sanjay so the channels are largely similar to what we've described in the past you know there's a channel that's sort of balance sheeting I would say that the prime rent is the spectrum and they tend to be banks and credit unions and then of course in the capital markets there's sort of maybe a bifurcation between let's call it folks who rely on the ABS markets and folks and funds who do not.
I think most of the remaining funds that are working with us are the ones that do not rely on the ABS markets just given the volatility in the ABS markets.
我认为,与我们合作的大多数剩余资金都不依赖于ABS市场,这是由于ABS市场的波动性。
And when you think about pricing of loans well the banks who are using our technology to put loans on their own balance sheet you know through their own origination channel are pretty much setting their own prices with respect to what the borrower is paying and we just charge a pretty standard fee.
So there's no real transfer of the loan in that regard they use our technology and the loan is originated for their own use for their own balance sheet.
With respect to the capital markets we've always originated and transferred at par. There's been some minor exceptions to that for folks who have committed volumes forward in exchange for that and in exchange for scale we provide a bit of discount but it's something that would say very close to par.
Can you give us like what's the kind of goal post of duration and rate and kind of size of loans just for us to think about what the portfolio originating portfolio looks like at this point.
Well let's see so with respect to duration and loan size you know we don't necessarily have a proactive view on what we're trying to achieve.
好的,我们来看看,关于借款期限和贷款金额,我们并没有明确的预期目标。
We present the options for the borrower and the market will sort of the marketplace will do its thing. I think in the way that the marketplace is trended because we've restricted approvals so much and because we've raised rates so much the remaining or the resulting collateral is primer than it was you know call it six nine months ago and primer loans tend to be bigger loans.
And so the fact that many of the sort of the lower grade loans have been removed from the approval box has acted to increase loan size so that's maybe a bit of a mixed effect.
With respect to I think when you say rates are you talking you're sort of describing take rates or are you talking about interest rates.
关于这个问题,我认为你所说的“费率”是指手续费率,还是指利率?能否再明确一下?
Well I mean I guess I'd be interested in the fee, the average fee per dollar of origination and then what are the yields that you're passing on like for like whether it's a prime cohort or non-prime what's the yield differential now versus a year ago.
Sure well on the take rate side I guess in a general sense you'll see that the take rates if you look at our sort of fee revenue is percentage of origination they've gone up and they've gone up really as a reflection of you know I think Dave answered a question earlier about underlying loan demand right now fundamental demand is very high.
Approvability is low but when demand is when demand is high there's a lot of elasticity and we've said in the past that we can use that as a way to improve our unit economics in times where volume is contracting.
So as you've seen volume contract over the course of the year our take rates have gone up and that's despite the fact that the banks and the prime loans are increasingly a larger fraction of the mix right because they are less impacted by you know the changes that kick loans out of the approval box.
So you've seen an improving take rate even despite the fact that the percentage of loans in the percentage of bank capital has gone up and with respect to yield again there's that bifurcation where banks you know typically originating lower loss rate sort of primary loans if you will are setting their own rates and they're sending them as a function of what they see in the economy and what their own cost of capital is.
Dave obviously not had as direct an impact on their own cost of capital as for say the capital market so I would say that their yields have gone up on average somewhat but you know it's a little bit bank by bank is a bit of a different case.
In the capital markets where we have one essentially monolithic program you can sort of see certainly in the investor materials we sort of laid out what our gross loan targets are after loss and just in rough terms you know if a year ago they were around the sort of seven eight ballpark they're now sort of near eleven so they've gone up you know roughly commence right with what what has happened to try to re-rate sort of at the two year duration.
Hey thanks for taking my question this is not so little ask about your automotive business and I want to make sure I understand what you said your AI power platform is only twenty seven of the seven hundred seventy eight dealerships is that right? You're making the lives in twenty seven in twenty seven in those twenty seven it's taken nearly forty two percent share of loans on on those dealer management is that the best way to think about that? That's right though that was yeah citing when our loan offer is shown to show to somebody.
Okay is is the loan like shown is it participating at every time and being given an opportunity because this is this is the point of sale part of your business the other part of your business is kind of you know refinancing other expenditures this is a pretty cool part of your business is point of sale essentially for very large ticket and this one I want to know you know how many extra deals maybe you know your system is helping the dealership complete on an average week because those are very profitable transactions for a card if you just show us what you can about that? Yeah I think I mean I don't have a specific number for you but for sure we have one of our very primary values for dealerships is that we can make our own offers to borrowers that aren't getting them elsewhere and or sometimes just better rates than they will see elsewhere and also the close rate because it's a very automated process is is significantly faster and better for the dealer that's the kind of primary value proposition.
I think if you wanted to just look at kind of wallet share which is a different sort of cut on things and you take out the captives meaning the the OEMs doing running programs themselves outside of the captives I think with about in those 27 dealers about 20% wallet share outside of the captives. Okay so 20% outside of the captives okay okay great and in one one clip on the overall you know market for the you know the side of the platform for you know supply the supply for loans the buyers you know how much of this recent you know issue is that those buyers have so many more places to go now that rates have moved up how would you character with is that a characterization of what's going on is this you know two or three years ago he trying to find something yielding 6, 7, 8, 9% was hard now it's a little bit easier.
Yeah you know that's definitely been a been a dynamic over the you know the past couple of quarters you know let's call it hedge funds that you know previously needed to sort of you know buy and lever up in order to get a high single digit returns can now buy senior bonds kind of returning 7% in some cases and so they can sort of meet their hurdles with with different alternatives as compared to before so there's been you know a lot more competition for yield and and I think that you know that that's been an environment that has been a little bit anomalous and I think that we're starting to see signs certainly of the of the senior instruments out there starting to revert a little bit and tighten up in terms of how they're pricing but but yeah there's been there's been some substitution.
Okay okay I've got one last question like on your you know 92 lenders now is you know is there generally like kind of same store sale growth or still in a period now where the macro was still causing even the 42 that were originally on there to lend less because the macro you really don't have that view yet because the macro has changed even on the original 42 you started with.
Yes for sure the macro affects everybody and meaning all of our partners generally to one degree or another are are filling the impact of the macro so that that can mean they're slowing down or they're pausing sometimes they're signing with us and implementations are taking longer because they're not as they're just more cautious so they they know this is a direction than going in but they're moving a little cautiously in the beginning of 2023 or the end of 2022 so for us you know we are adding them at a good clip and if you sort of see the pace of addition of lenders on the platform we're really happy with that but they're not converting into large you know quotas monthly quotas very as quickly as they would have in the past and that's the function of the economy but having said that I think we feel happy that we're adding future capacity right now and and you know when when the clouds part a little bit and there's a little more clarity I think you know we'll have a much larger number of lenders on the platform that they're ready to go and perhaps have been running at a very small level for a while out of caution but you know presumably be ready to go to larger bottoms when they have confidence.
Thank you so much. Thank you. Our next question comes from Arvid Romani with Pichar Sandler please go ahead. I think so I think my question you know I just wanted to ask about the lenders lending partners that you onboard you know how much of that is like you know kind of like a sales process where you have a sales team going out there looking to to kind of sign up new lenders and then onboard them and then once you're onboarded to kind of you know kind of show them loans or kind of syndicate loans you know with those particular lenders.
I understand like you know kind of the loan process you know you have like a you know 80% above kind of processing rate but in terms of lenders if you can just kind of walk through their process that'll be helpful. Sure Arvid this is Dave. I think it's easy to compare it to kind of an enterprise selling process right we're selling technology to banks to help them lend along the flow of borrowers but the process really looks like what you might expect out of seeing somebody selling I don't know SaaS software for this or that so you know you have to win the business side there's a lot of effort to get through committees and such because they have risk committees and credit committees and such we know the drill now so we've done it a lot of times but it is an enterprise selling process and then an onboarding process which you know you could think of it the customer success team etc helping somebody walk through a process of getting live and originating loans and then after the fact there's just we're almost constantly in touch with them and they're thinking about what they want to do next and where volumes are or what we're seeing so there's a lot of you know a fairly heavy amount of account management that's why you know there's you know there's 90 plus lenders on the platform today and you know we're imagining a day when there's 500 or more and so we want them to better do as much as they can themselves but we're certainly handling them very carefully one by one today.
Okay that's great and and so like you know to throw a number out there but it's 500 or a number bigger greater will that solve kind of this problem of kind of a constrained lending environment like you know like you said we may be too late to kind of solve the problem kind of right now and we're potentially even getting out of it but like you know let's say you know few years from now we go through another kind of tough economic cycle and then you're sitting with the base of you know maybe 500 or more like lenders will that kind of make this situation a lot easier?
I would say it's one of several things that we would like to put in place before the next cycle if you want to put it that way having a lot more lenders on the platform is great but if they all act and behave the same then then it doesn't help all that much but in reality the lenders that are on the platform today they will look back at this time and say well it turns out the upstart loans performed all the way through that so we are today building a proof point for a lot of the credit unions and smaller banks in our platform who have not seen credit deteriorate you've actually performed really well yet out of an abundance of caution and because this is the first cycle they've been through with us they do pull back and they do sometimes pause so I think first of all having another proof point or having this very large proof point if you want to call that of the last 12 months will serve us well in the future because the loans for these banks and credit unions have really performed well will also be in different categories so if they started with us in personal lending you may be in auto lending or home lending etc and that of course I think has a lot of opportunities to sort of cement the relationship further so the lenders definitely have a lot of potential for us to fill out a large part the primer end of what is originated to our platform a lot of things we can do and we are doing so the next time round you know would there always be some volatility in our business given the nature of what we do but we certainly hope it will look like it has in the last year and we are working very hard at that.
Perfect and just kind of last question I mean you know you certainly provided guidance which was helpful and you know kind of provided some some some guardrails and what what what you'll need to do to kind of kind of meet those meet those numbers but but you know if you kind of think of like you know like what scenario would kind of kind of drive like either upside or downside to kind of the the estimates you provided what kind of what what needs to happen kind of with the with the broader micro for like the kind of the range of outcomes for change as the year progresses.
Yeah, hi, I'm in this is Sanjay. It's relatively straightforward and they sort of answer both from the board or on the funding side but upside would look a lot like what I described earlier um UMI comes down mechanically loan performance will sort of achieve target slash overperformed and then you know I think as a consequence of that funding will and sort of return to the platform where we will sort of create some partnerships that will create some scale that would create upside certainly or an I sort of a trajectory back to where we were previously and downside would be the opposite.
I mean if the world degrades or devils farther if personal savings rates do a U-turn and sort of go back down to low levels and and the where the funding markets get even more skittish versus where they are today that you know I guess theoretically creates some downside as well.
Perfect. I just last one if I could you know this AI and chat GBTE and you know bunch of these things that have kind of made kind of more mainstream press you know has kind of as some of your kind of conversations with some of your partners become a lot easier right like I mean you know I could imagine like you know two years back when you're talking about AI people where there may have been a cohort of folks you know expressing some level of skepticism that that you know this AI thing is you know kind of not very tangible but now that it becoming more kind of broadly kind of well-known and publicized you know can just use the word chat GBTE. Have some of those conversations changed where people are like okay if I'm using AI I can I can actually kind of wrap my hands on not that I've touched it.
I think in some sense chat GBTE and this kind of generative AI as it's known is obviously a different class of AI trying to do something very differently but in some sense it's free marketing for us because the category of AI is getting credence and when you see what chat GBTE does you can sort of stunning to just try it if you haven't tried it and it sort of says well if it can do that certainly it can build a better credit model and can make smarter lending decisions what we're trying to do actually seems much more straightforward in many ways so it's an advertisement for the power of AI and for the fact that AI is going to be very central in our economy for the for the decades to come so if you're a bank executive you really want to think about how that fits a new feature how you start to get aware of it and it just makes up start I think a more attractive partner.
Great thank you very much. Thanks Arun. Our next question comes from Dan D'Alaib with Mizzouho please go ahead.
非常感谢。谢谢您,Arun。我们的下一个问题来自Mizzouho的Dan D'Alaib,请提出。
Hey guys I only have one question I'm going to make it easy for you guys so just really quick it looks like the you know like the subprime and even the near prime as kind of beyond their trust does that mean that you can like reopen the credit box in Q1?
Hey Dan sorry I didn't quite you said that the sub the sort of lower prime borrowers are beyond their what yeah it looks like based on what you said is that the you know the the near prime and subprime is kind of beyond the trust in terms of their credit risk. Is that mean that you can actually reopen the credit box in the first quarter and that was my other question thank you.
I think we would look to well reopen the cut we would look to increase approvals as they started to trend back down and I don't think I don't think we've quite reached the point where we're willing to call that. I think they've been at a very stable level now for multiple months but you know we'd need to see evidence of them you know or let me maybe talk about it in that return. We need to see further evidence of personal savings rates rebounding we need to see further evidence of income coming back in the line with consumption and the model will adjust as it sort of detects the patterns in repayment which will result from that so it's not necessarily a thing and we need to sort of you know take a decision on the model will react to improving trends as they begin to play out in the data. Thank you appreciate it nice results on the quarter.
All right thanks for taking my questions. So two part question both related to the funding side. So first on the balance sheet if you could discuss you know how much capacity you do have for for increasing the amount of loans that you have on balance sheet and if there's maybe other ways to increase that capacity you know so FinTech for example have have banks as an example and then the second part of the question is saw that you recently had an upstarted securitization so the 2023-1's just wondering if you can talk about that the appetite there and any learnings you can have like if there's some potentially more opportunity there thank you.
Sure thanks Vincent let's see on the first one well let me start by saying I don't think we have a desire to substantially increase our balance sheet capacity certainly in terms of its percentage of the overall platform and what it represents. I don't think a sustainable strategy would be to create bigger and bigger balance sheet capacity in the way that some you know peers have pursued through bank charter. I just don't think that's the model for us for a lot of reasons which we've covered in the past. I mean we could effectively scale up our capacity as the platform scales up you could imagine when we're doing many different products and in running different R&D projects we maybe want a bigger capacity but I think we're at our local maximum now and I think it's I think it's I think it's suitable to decide in the scale of platform we would want the recovery of the platform to be driven by the funding markets not by you know increasing balance sheet capacity so that's I think a fairly deliberate strategic choice.
With respect to the ABS markets we did we did you know close and price a deal in January and yeah like I said I guess I would characterize it at a high level I would say that the you know if you think about basically that the senior and the subordinate parts of a securitization that the the senior instruments seem to have a lot a lot of rebound in demand and their spreads have tightened a lot so I think they price significantly better than they did in Q4. We're still not at the point where there's a real market for subordinate risk that is not improved versus Q4 but you know typically that that's the way that things get sequenced that the senior the sort of lustrous key instruments come back first and then you sort of eventually a Siri band in the subordinate parts as well so I think we're sort of maybe hopefully if nothing you know if nothing does a U-turn or sort of midway through that that transition hopefully.