How to understand customer engagement | Customer Basics with Salesforce’s Tiffani Bova | E1301
发布时间 2021-10-11 20:53:40 来源
摘要
Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp
00:00 Intro to Tiffani Bova
00:40 The difference between experience and engagement
03:50 How do you be authentic
7:20 Turning upset customers into advocates on social media
10:50 Personality on social media
Check out Salesforce for Startups: https://www.salesforce.com/twist
FOLLOW Tiffani: https://twitter.com/Tiffani_Bova
FOLLOW Jason: https://linktr.ee/calacanis
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